What do we understand about
Primary Health Care (PHC)?
As the name implies, PHC is the first level of health care (first point of contact with the health system) that is easily assessable to the community. This means that effective PHC must be locally based, in proximity to the places where people live and work. Geographic barriers may be overcome by locally situated services; to be universally assessable; PHC services must also be free from financial barriers.
Access to PHC can be elaborate in term of: availability, accessibility, affordability, accommodation and acceptability (Penchansky and Thomas; 1981).
1. Availability – the total number of service from which user can make their choice. It refers to the extent to which a system provides facilities (structural form) and services (process) that meets the needs of people. It also deals with access to specific gender of medical personnel, access to medical stores, laboratory or other equipment. Campbell, Roland et.al., 2000 stated that organizational access can be seen as sub-component of availability. This means even if people have adequate physical access to the facility, there might be other factors creating barriers like length of time in getting appointments, waiting in time before getting treatment or sometimes language barrier with the facility professionals.
2. Accessibility – related to travel impedance (time or distance) between spatial location of user and services. It is most commonly related with the geographic location of patient to the location of facilities. Measures like spatial distance, travel time, mode of transportation used to reach the facility, type of road network and etc. are considered assessing physical accessibility of people. 3 components of physical accessibility are thus: people, activities or services and mode of transport to link them. However, this accessibility varies according to the characteristic of each of these components and it is influenced by the relationship between socioeconomic characters of people, users and spatial dimensions. Another also important component deals with the moment of time the service is available (opening hour of PHC facility) or at which people are able to participate (working hour of people).
3. Affordability – related to cost/financial component. There might be adequate number of health facilities or medical personnel in an area, but these facilities might not be affordable to the people. In this dimension, affordability can be view directly as in the cost of doctor’s fee and indirectly costs like travelling cost, which have effect on overall access to healthcare. Other factors included here are: possession and coverage of health insurance, public supports such as subsidized rate provided for certain group of people.
4. Accommodation/Adequacy (Obrist, Iteba et. al., 2007 later change the term ‘accommodation’ to ‘adequacy’) – it is seen in two ways: quality of service provided and personal treatment by the service providers. Opinion about the medical treatment whether people trust the medical ability provided by the facility or not, if they are satisfied with the quality of service or personal behaviour of all facility personnel.
5. Acceptability – related to cultural and religious factors of people. Other factors like age, gender, education level, race or ethnicity also determines the level of acceptability of service provision. This also depends upon the personal perception of people that might vary within a same religion or gender.
PHC plays a central role in health care systems worldwide. It offers families cost-effective services close to hole, and thus eliminates costly trips to specialists and hospitals. In developing countries, community health centers usually offer a broad range of services including prenatal care, immunizations, treatment of childhood illness, treatment of malaria and other common infectious diseases, and other basic medical care.
However, the coverage and effectiveness of primary care services are limited by insufficient resources and staff, erratic drug supplies, and faulty equipment. Governments increasingly recognize that adequate delivery of primary care services is fundamental to the effective functioning of health systems, to keeping families healthy, and to achieving national health goals. Therefore, improvements in access to PHC pave the way for advancement in the quality of people’s life.